Area Manager- Portable Storage Operations

Location: Various, Various
Date Posted: 01-07-2019
Strategic Business Systems, Inc. (SBS) is hiring Supervisors for our Portable Storage Operations in support of data center operations for a proprietary customer. Note: this position has a start date of March 1, 2019.
Job Description
The Portable Storage Operations Supervisor is responsible for direct and remote tape librarian and tape backup operators across all sites across a defined region.
Essential Duties and Responsibilities:
  • Oversee all aspects of PSM Operations,Personnel, and Audit Compliance for assigned region(s)
  • Assists in the planning and implementation of additions, deletions and major modifications
  • Oversees all Tape Operations and Librarians activities
  • Responds to escalated Tape Operations/ Librarians issues
  • Oversees the administration and maintenance of our tracking software
  • Interacts with internal clients on all levels to help resolve related issues and provides answers in a timely manner
  • Ensures that company assets are maintained
  • Initiates and implements improvements in all areas of Tape Operations responsibility
  • Responsible for meeting established SLA and Deadlines for all activities within the Data Center
  • Manage and develop employees (e.g. coaching, training, performance evaluations, technical certifications)
  • Lead transitions of new accounts through standards, processes and procedures
  • Analyze and publish monthly operations performance metrics
  • Perform annual internal audits of sites to ensure compliance with internal, corporate, and customer controls

Minimum Knowledge, Skills and Abilities required:
  • Must possess basic inter-personal relationship skills and must be capable of providing guidance. This position must also know and perform all required tasks/job duties after receiving training relevant to the client.
  • May be required to perform additional tasks and/or duties as assigned by management.
    • Moderate computer skills, experience using Excel and Word is required.
    • Ability to use email, communicate effectively both verbally and written.
    • Ability to follow detailed processes/instructions is required.
    • Enjoys Working in a Fast-paced Environment.
    • Knowledge of Computer Hardware and Related Services.
    • High School diploma or equivalent.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to lift at least 50 pounds without assistance
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with other employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.

General Office Environment
Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
Strategic Business Systems, Inc. (SBS) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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